Privacy Policy

01Who we are

Premier Multi Services LLC is a professional services company based in Queens, New York, providing notary, apostille, certified translation, business formation, and related concierge services in the New York City metro area and online. For anything in this policy, you can reach us at hello@premiermultiservices.com or (718) 555-0140.

02Information we collect

We collect only what we need to deliver the service you ask for:

• Contact details — your name, email address, phone number, and city, provided when you request a quote, book a consultation, or contact us.
• Documents you upload or share — such as certificates, IDs, contracts, or transcripts submitted for notarization, apostille, translation, or review.
• Appointment and booking information — the service requested, preferred dates, meeting channel (video, phone, or in office), and related notes you provide.
• Payment records — invoice and payment status, amounts, and the payment method used. Card details are processed by our payment providers; we do not store full card numbers.
• Communications — messages you exchange with us by email, phone, or WhatsApp, so we can keep a record of your request.
• Basic technical data — such as browser type and pages visited, used to keep the website working and secure.

03How we use your information

We use your information to:

• Prepare quotes and deliver the services you request.
• Schedule, confirm, and manage appointments and bookings.
• Send service updates, invoices, payment links, and receipts.
• Respond to your questions and keep a record of your requests.
• Meet legal obligations — for example, notary journal requirements under New York law.
• Protect our business against fraud and misuse.

We do not sell your personal information, and we do not use your documents for anything other than the service you hired us for.

04Documents you share with us

Uploaded documents are stored securely, encrypted in transit, and accessible only to the team members working on your request. We keep documents for as long as needed to complete your service and meet record-keeping obligations, then delete them on request or per our retention schedule. Physical originals are returned to you by tracked delivery or handed back in person.

05Third-party services

We rely on a small number of service providers to run our business. They only receive the information needed to perform their function:

• Email delivery providers — to send transactional emails such as quotes, booking confirmations, and invoices.
• Payment processors — to process card, ACH, and similar payments securely. Your payment details are handled under their own privacy policies.
• Hosting and database providers — to run the website and store request data securely.
• Government and filing offices — such as county clerks and the New York Department of State, when a filing is part of the service you requested.

06How we share information

We share personal information only: with the service providers listed above; with government offices when required to complete your requested service; when the law requires it (for example, a subpoena or court order); or with your explicit consent. We never sell or rent your information to advertisers or data brokers.

07Data retention

We keep personal information for as long as needed to provide services, meet legal and tax record-keeping requirements, and resolve disputes. Notary records are retained as required by New York law. When information is no longer needed, we delete or anonymize it.

08Your rights and choices

Depending on where you live, you may have rights to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to legal retention requirements.
• Opt out of non-essential communications at any time.

To exercise any of these rights, email us at hello@premiermultiservices.com. We will respond within a reasonable time and may ask you to verify your identity first.

09Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. Documents concerning minors (such as birth certificates) are handled only at the request of a parent or legal guardian.

10Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Meaningful changes will be posted on this page, and continued use of our services after a change means you accept the updated policy.

11Contact us

Questions about privacy or your data? Contact Premier Multi Services LLC at hello@premiermultiservices.com or (718) 555-0140. We are based in Queens, NY, and serve the NYC metro area and clients online.